FAQ
- - - - SHIRT QUESTIONS - - - -
What brand shirts do you print on?
All of our t-shirts are printed on American Apparel Tri-Blend and are 100% manufactured and printed in the USA.
How do I know what size shirt to order?
Please refer to the American Apparel Men's and Women's sizing charts to know which size will fit you best.
How should I care for my shirts? Will they shrink?
The best way to care for your shirts is to turn them inside out and machine or hand wash them on cold. Since all of the shirts have some percentage of cotton, they may shrink a little after being washed and dried. For the least shrinkage, dry on low or hang dry. Hehe, shrinkage.
Do you print your own shirts?
We do not print our own shirts, we have a printing partner who's focus in life is printing these awesome tees. Well, and whatever else they print.
How can I find out about new designs?
The best way to find out if we're launching a new design is to sign up for the Fans of IWearYourShirt email list or follow @IWearYourShirt on Twitter.
Do you accept designs from third parties?
We'd love to know if you have an awesome idea for a design. Please use the contact form to get in touch with us.
- - - SHIPPING QUESTIONS - - - -
How long does it take for shirts to arrive?
To keep our t-shirt costs down, we only print orders twice a month. On the 1st and 15th of each month we'll print orders and they'll be shipped directly to your door. Standard shipping for orders in the contiguous US takes 5-10 business days. International orders usually take 3-5 weeks to arrive depending on the destination and customs processing. The tracking for international orders will not update once the package leaves the US, but the order is still on its way.
What shipping method do you use?
Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail. International orders are shipped via USPS First Class International Mail.
How much does shipping cost?
It depends on your country and the size of your order. The easiest way to determine your shipping cost is to add the items to your cart, select your country, and press the “update total” button. *Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.
Do you ship internationally?
Yes, we ship to almost every country around the world. Even Canada! *Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.
- - - - STORE QUESTIONS - - - -
What forms of payment do you accept?
We gladly accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments, all through PayPal. As much as we'd love to accept checks or wire transfers through Western Union, sadly we do not.
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do you offer wholesale or bulk pricing?
Yes, please use the contact form to contact us about bulk pricing.
What is your return policy?
Our goal is 100% customer satisfaction. In general, unworn shirts can be exchanged within 15 days of delivery. Please include a copy of the packing slip that was sent with your original purchase. If a product is defective, it may be exchanged for a new product which will be shipped to you at no additional charge. If you have further questions please contact us via our contact form.
- - - - OTHER QUESTIONS? - - - -
Shoot us a note through the contact form and we'll get back to you as soon as we can! If it takes more than 2-3 days to hear from us, we've probably fallen into a well and our iPhones ran out of battery. Blame the people who built wells and Apple.
Shout out to Ugmonk for the thorough FAQ template!